AI4SP

What I Learned from Building 4,000 AI Agents in 2025 Dec 17, 2025 In 2025, we guided global teams to build 4,000 AI agents. Looking back, one fact stands out. We are using the “dumbest” AI we will ever see. It hallucinates. It struggles with reasoning. Yet it is already replacing white-collar work. This shows a flaw in how we design jobs. We built careers around tasks so repetitive that even a mediocre AI can do them. Many universities still teach the exact skills this first generation of AI...

The Steve Jobs Gap – Imagination vs. Features Dec 3, 2025 Here’s a controversial thought: If we stopped all AI development right now—no GPT-6, no Gemini 4, no new models ever again—we’d still have enough power to change society in a thousand positive ways. Yet leaders keep telling us AI “can’t do enough yet.” The real issue is a lack of imagination. We’re drowning in features and benchmarks but starving for vision—mainly because the sector is doing a terrible job showcasing what’s possible....

Our AI Agents aren’t lazy, our Org Charts are Nov 18, 2025 If your teams are saving hours with AI but your P&L looks the same, you don’t have a technology problem. You have an organizational problem. The same AI models can deliver million-hour gains in one company and stall in another. The difference is that the successful company updated its org chart, incentives, and decision-making for a world where one person can manage five agents doing the work of thirty. 🎧 Tired of reading so many...

AI Hallucinations: Why It’s Not (Just) a Tech Problem Nov 5, 2025 Nearly $300,000. That’s what Deloitte had to partially refund the Australian government after their AI-generated report on welfare policy included twenty fabricated academic citations and invented court judgments. Twenty fake references. In a government report. From one of the world’s leading consulting firms. When the story broke, the headlines wrote themselves: “AI Hallucinations Strike Again.” But here’s what everyone...

Why only 2% of AI users save 100s of hours (and you are not)? Oct 22, 2025 I just came back from a roadshow in California. In every interaction with business leaders, scientists, and students, there is excitement about the AI promise, but adoption is rocky. They all asked the same question in different ways: “How do I build my own agent?” Everyone is using AI, but they feel stuck An actress created her agent to support her career. A neuroscientist needed an AI chief medical officer to...

3,000 Hours Saved with Ada – AI’s Double-Edged Sword Oct 8, 2025 How can I build an AI Agent that actually does something valuable? After our article on AI eating the desktop, our inbox was flooded. So many of you asked the same fundamental question: “I get AI for drafting an email or a social media post. But how do I build something that can actually run a real part of my business?” This question gets to the heart of what we’re wrestling with. We’re navigating a storm of contradictory...

AI Agents Ate the Desktop — Why Work Now Starts in AI Sep 24, 2025 The Productivity Suite Era is Ending—And That’s Natural Evolution Last week, roughly 800 million people started a task in ChatGPT. Our global tracker shows that for every 100 sessions in a native-AI app like ChatGPT, there are fewer than 5 AI sessions inside productivity-suite companions from Microsoft, Google, and others, and there is a 20% drop in time spent inside classic apps among power users, as conversations replace...

Gen Z’s AI Whiplash: Banned at School, Essential at Work Sep 10, 2025 AI is the single most important skill Gen Z needs to master for the modern workforce, yet it is actively being discouraged in the classroom. This isn’t a minor disconnect; it’s a systemic failure. Our global research on 7,000 young adults, ages 18 to 28, quantifies this alarming gap: while most employers expect AI proficiency, over 50% of educators actively discourage its use. This puts an entire generation in an impossible...

Minutes to Money: The 95% AI ROI Headline Everyone Got Wrong Aug 27, 2025 This week I watched a single headline move markets… again. You probably saw it too: MIT says 95% of enterprise AI fails. Meanwhile, our day‑to‑day reality is the opposite: usage is exploding, and value is building under the surface. Maybe you are reading a summary of my article using AI! Make no mistake: we’re saving hours with AI, but because most of it lives in shadow AI—off the books, unreported, and unmeasured—its...